General Usage and Questions
Peer to Peer
Security and Verification
- I am not a PointsKash user and I’m seeing an unauthorized charge on my bank or card statement.
- Why am I being asked to provide my legal name?
- Do I need to add a debit card at sign-up?
- Why does it say my phone number or email is already on file?
- I do not recognize these payments on my transaction tab, what do I do?
- Who can I contact regarding security?